SERVICE COVERAGE OF MITRACARE

With support of MitraCare in 9 locations in 7 cities and a deep bench of level-2 technical experts, we’re able to get you quick and knowledgeable help when you need it. We’re consistently ranked as a top provider of customer support multi brand services in Indonesia.

Branch NameBranch Location AddressPhone NumberBrand CarrierOpening Hour
MITRACARE DUTA MERLINKomplek Duta Merlin Blok C No.6-7, Jl. Gajah Mada 3-5, Jakarta Pusat(021) 634 7726Apple, Lenovo, Moto, Western Digital (WD), HGST9:00 AM – 5:00 PM
OFF SUNDAY
MITRACARE BANDUNGIstana Bandung Electronic Center Lt 3 Blok A No 08 Jl. Purnawarman No.13-15, Bandung Selatan(022) 420 1887Apple, Lenovo, Moto10:30 AM – 6:30 PM
MITRACARE MAKASSARJl. Rappocini Raya No.41
Kel. Rappocini, Kec, Rappocini
Makassar, Sulawesi Selatan
(0411) 891 0452Apple, Lenovo, Moto9:00 AM – 5:00 PM
OFF SUNDAY
MITRACARE MEDANKomplek Ruko Plaza Medan Millennium No. 20A, Jl.Kapten Muslim No.111 Helvetia, Medan(061) 844 7598Apple, Lenovo, Moto, Seagate9:00 AM – 5:00 PM
OFF SUNDAY
MITRACARE PALEMBANGJl. Letkol Iskandar, Kel. 17 Ilir, Kec. Ilir Timur I, Palembang, Sumatera Selatan(0711) 355 886Apple, Lenovo, Moto9:00 AM – 5:00 PM
OFF SUNDAY
MITRACARE SURABAYAJl. Kusuma Bangsa 92D, Tambaksari, Surabaya, Jawa Timur(031) 534 7270Apple, Lenovo, Moto, Seagate9:00 AM – 5:00 PM
OFF SUNDAY
ESC SEAGATE JKTRuko Mega Grosir Cempaka Mas Blok H No 9 Jl Letjend R Suprapto no 10 Cempaka Putih, Kemayoran Jakarta Pusat 10640(021) 2147 3535Seagate9:00 AM – 5:00 PM OFF SUNDAY

SERVICE COVERAGE OF SAMSUNG SERVICE CENTER

Customer Service Plaza (CSP) Samsung managed by MitraCare exist in 22 location, as a Samsung Partner we delivered customer satisfaction and customer excellent first. Your Samsung electronic product (AC, TV, Mobile Phone, Refrigrator, Microwave, Audio and Washing Machine) will save and serve better with us.

BRANCH NAMEBRANCH LOCATION ADDRESSPHONE NUMBER
CSP ACEHJl. Prof Dr. M. Hasan No.22 kel. Batoh Kec. Leung Bata(0651) 8012828
CSP LHOKSEUMAWEJl. Gudang 3 No.30 & 32, Lhokseumawe(0645) 6504161
CSP MEDAN GATSUJl. Gatot Subroto No.16 Km 4,5 Kelurahan Sei Sikambang, Medan 20119, Sumatera Utara(061) 4521877 / 4566466 / 4521880
CSP MEDAN MILLENIUMPlaza Millenium Lt. 3 No.69, Jl. Kapten Muslim No.111, Medan, Sumatera Utara(061) 8477849
CSP MEDAN FAIRPlaza Medan Fair Tahap 4 Lantai 4 No.325-325 A, Jl. Jenderal Gatot Subroto No.30 Medan, Sumatera Utara(061) 4140401
CSP PEMATANG SIANTARKomplek Mega Land Blok A No. 15, Jl. Sangnawaluh, Pematang Siantar, Sumatera Utara(0622) 26377
CSP RANTAU PRAPAT(Ruko 2B/Suzuya Mall Rantau Prapat) Jl. Sisingamangaraja , Kel.bakaran Kec. Rantau Prapat Kab.Labuhan Batu Rantau Prapat – Sumatera Utara(0624) 2602686
CSP PADANG SIDEMPUANJl. Sisingamangaraja No. 91 B ( Depan Hotel Natama Syariah),
Kel: Sitamiang Kec: Padangsidimpuan
Kota Padangsidimpuan
(0634) 4322435
CSP BUKITTINGGIJl. Jendral Sudirman No.23B, Bukittinggi, Sumatera Barat(0752) 32414
CSP PADANGJl. H. Agus Salim No.27 (Sawahan), Padang, Sumatera Barat(0751) 893540 / 893541
CSP PEKANBARUJl. Soekarno Hatta No.1C-F, Pekanbaru, Riau(0761) 8520103 / 8520104
CSP DUMAIJl. Sultan Hasanuddin, Kelurahan Rimba Sekampung, Kecamatan Dumai Kota, Kota Dumai(0765) 32612
CSP DURIJl. Jendral Sudirman Rt 01 Rw 12 No. 60 Kel Air Jamban, Kec Manda, Kab Bengkalis, Duri(0765) 596366
CSP RENGATJl. Pierre Tendean 9 No.1 Kel. Pasar Kota, Kec Rengat, Kab. Indragiri Hulu, Rengat – Riau(0769) 3282208
CSP JAMBIJl. Prof. M. Yamin No.8 Kecamatan Jelutung, Kelurahan Lebak Bandung, Jambi
(0741) 5911428
CSP PALEMBANGJl. M Isa no.140, Kelurahan Duku, Kecamatan Ilir Timur 2, Palembang 30114, Sumatera Selatan(0711) 5625720 / 5625721
CSP PALEMBANG 2Mall PTC Lat.1 No.28, Jl. R Sukamto No.84. Palembang 30114, Sumatera Selatan(0711) 382360
CSP LUBUK LINGGAUJl. Yos Sudarso No. 9-10, Lubuk Linggau 31621, Sumatera Selatan(0733) 320022
CSP PURWAKARTAJl. RE Marthadinata No.49 Kel. Nagritengah, Purwakarta-Jawa Barat(0264) 8307537
CSP GARUTJl. Ciledug Raya No.128, Garut Jawa Barat(0262) 231566 / 231146
CSP KUNINGANJl. Jendral Sudirman No. 5 Kuningan, Jawa Barat(0232) 8902642
CSP SUBANGJl. Kapten Hanafiah No. 1 D RT/RW: 92/26 , Karang Anyar, Subang – Jawa Barat(0260) 4243138